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Chapter One: The Plane That Wasn't Going to Crash.At 9:17 on a Tuesday morning, I became convinced that I was about to kill 186 people.I was thirty-eight years old, sitting in an air traffic control centre outside London, staring at several aircraft moving across my screen.One of them was descending.Another was climbing.They were separated by a perfectly safe distance.I knew this because I was an...
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